Why are your scarves better?
Because we know how many scarves to make each month, we don't need to keep an ongoing inventory. This allows us to offer luxurious, high-quality satin scarves at a price lower than many other lower-quality cotton dog scarves. When you feel the texture and softness of our scarves, you may decide to wear them yourself!
While our scarves are made for dogs, they're designed with their humans in mind. We believe your best friend should look stylish and distinctive. We design for beauty and fashion, but also to be fun for your pooch.
Our designs are designed exclusively for us by artisans from around the world. You won't find them at any big-box retailer. Each design is a limited, small-batch production for one month only.
Aren't bandannas for boy/girl/big/small/tough/cute dogs?
Maybe different rules apply to bandannas. Fortunately, we sell scarves. Our designers work hard to ensure our scarves look good on any dog.
Can I pick my design each month?
We love surprises and believe you'll enjoy opening your envelope each month eager to see what gorgeous design you'll find. However, each month before we ship the next scarf, you'll receive an email with the option to choose from a selection of designs. If you prefer to be surprised, you don't need to do anything and we'll pick a design for you!
If you want a sneak peak at the designs we're working on, you can join our Trendsetters program. Trendsetters are occasionally invited to preview designs for future months and offer their opinions. This allows our customers to drive the style and trends we follow.
When will I receive my scarf?
We always send a shipping notification via email when your scarf is in the mail. We use USPS First Class mail and most scarves arrive in 1-3 days.
Did you just sign up? If you signed up between the 8th and 15th, your first scarf ships on the 16th. Otherwise, your first scarf ships within a few business days.
After your first scarf, we ship to arrive in your mailbox shortly before the start of the month they are designed for. For example, you'll receive your October scarf near the end of September.
Is there a way for me to skip a month or pause my plan?
Yes! If you need to skip a month or even put your plan on pause, please let us know on our Skip a Month page.
How do I cancel?
The confirmation email you received when you signed up includes a personal link to manage your subscription. If you've lost that link, you can get a new one here.
I have a question you didn't answer here.
We genuinely want to hear from you!